United Glass Services, LLC

“Yes, we are in the business of glass – but really, we are in the business of people” – CEO, Betsy Hobby

Founded in 2009 by entrepreneur, Elizabeth (Betsy) Hobby, United Glass Services, LLC (UGS) began as an automotive and residential glass service located in Newberry, SC as Sterling Glass, Inc. The company quickly grew to serve clients across the state.

Upon receiving its first Class 1 railroad contract in 2016, United Glass Services was born. With the help of her husband and Chief of Products & Services, Landon Hobby, United Glass Services quickly grew to become the industry leader in custom on-site heavy equipment glass replacement for rail equipment and facilities – all while maintaining auto, residential, and commercial glass services across S.C.

OUR MISSION:

To serve our customers –

To provide a glass service that is convenient, competent, and safe. To far exceed the expectations and the “norm” of our industry, and to make every effort and attempt to alleviate problems and headaches for our customers that are in our wheelhouse. To go above and beyond to make sure the work is handled promptly and safely. 

To serve our employees –

To serve others by first serving our people. To provide our employees with a safe work environment where they are valued and part of a team. To motivate and to always go above and beyond. To instill our core values into the everyday lives of our employees. To help build them into individuals with respect, integrity, and dignity – where through them, we can leave an impact on Earth making it a better place.

OUR VISION:

United Glass Services has a vision to be a highly sought-after workplace and to become the international brand name for glass replacement in Heavy Equipment in the Rail, Construction, Mining, Oil Refinery, and other industries operating similar equipment. We will be known for our core values and laws, which will become synonymous with our company logo.

We believe in the five laws of stratospheric success in the book, “The Go Giver,” written by Bob Burg and John Daid Mann. 

1. The Law of Value: Your true worth is determined by how much more you give in value than you take in payment.
2. The Law of Compensation: Your income is determined by how many people you serve and how well you serve them.
3. The Law of Influence: Your influence is determined by how abundantly you place other people’s interest first.
4. The Law of Authenticity: The most valuable gift you have to offer is yourself.
5. The Law of Receptivity: The key to effective giving is to stay open to receiving. 

CORE VALUES:

1. Optimism: Being positive in a negative situation isn’t naïve. It’s Leadership. Complaining about problems without posing solutions is called whining. Make the choice to be the one to point out what is going right and fix what is going wrong. 

 

1. Show Up Ready: For our customers and co-workers, we embody preparation and order.

 

3. Teamwork: The ability to work together toward a common vision. It is the fuel that allows common people to attain uncommon results. 

 

4. Safety: It is not a “gadget” but a state of mind. Safety practices may get old but so do those who practice them. 

 

5. Adaptability: Success requires the ability to adapt. It is not the strongest of the species that survive, nor the most intelligent, but the most responsive to change. If there is no change, there is no growth. 

 

6. Efficiency: Without Sacrificing Quality. Time is non-refundable, use it with Intention. Plan ahead – make the plan known, follow the plan.