About Us

Our Core



United Glass Services has a vision to be a highly sought after workplace and to become the international brand name for glass replacement in Heavy Equipment. We will beknown for our core values and laws, which will become synonymous with our company logo.


To provide a glass service that is convenient, competent, and safe. To far exceed the expectations and the "norm" of our industry, and to make every effort and attempt to alleviate problems and headaches for our customers that are in our wheelhouse. To go above and beyond to make sure the work is handled promptly and safely.


  1. Optimism: Being positive in a negative situation isn't naive - it's leadership.
  2. Show Up Ready: For our customers & co-workers.
  3. Teamwork: The ability to work together towards a common vision.
  4. Safety: A state of mind.
  5. Adaptability: If there is no change, there is no growth.
  6. Efficiency: (without sacrificing quality) Plan ahead - make the plan known, follow the plan.

Our Story

"Yes, we are in the business of glass - but really, we are in the business of people." - Betsy Hobby, CEO

Founded in 2009 by entrepreneur, Elizabeth (Betsy) Hobby, United Glass Services, LLC (UGS) began as an automotive and residential glass service located in Newberry, SC as Sterling Glass, Inc. The company quickly grew to serve clients across the state.

Upon receiving its first Class 1 railroad contract in 2016, United Glass Services was born. With the help of her husband and Chief of Products & Services, Landon Hobby, United Glass Services quickly grew to become the industry leader in custom on-site heavy equipment glass replacement for rail equipment and facilities - all while maintaining auto, residential, and commercial glass services across S.C.

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Founder & CEO -

Betsy Hobby

"Don't be the best, be the ONLY."

Our Team

Alone we can do so little - together we can do so much.

Chief Operating Officer

Mary Longshore

"The secret of change is to focus all your energy not on fighting the old but on building the new." - Socrates, father of Western philosophy

Chief of Products & Services

Landon Hobby

"It's not just about doing better. It's about being different. You need to give people a reason to choose your business." - Tom Abbott

Samantha Curtis
Managing Director

Samantha Curtis

"A goal without a plan is only a dream. Make your plan and crush it!"

Director of Operations

Kendyl Hudgens

It always seems impossible until it's done. - Nelson Mandela

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Director of Market Assets

Hillary Barrow

"Every day is a new beginning. Take a deep breath, smile and start again."

Administrative Assistant

Audra Downs

The best preparation for good work tomorrow is to do good work today. - Elbert Hubbard

Regional Services Manager

Katie Phillips

"It's your reaction to adversity, not adversity itself, that determines how your life's story will develop." - Dieter F. Uchtdorf

Want to know more

About Us

Our entire business model is centered around one concept - How do we make your problem our problem? And solve it as easily as possible. 

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Our team is standing by, waiting to assist you.